Take part in this activity based workshop and acquire the skills needed to grow profits for your organization by successfully partnering with delighted customers to increase sales.

The workshop is about building a Service Excellence mindset and setting the standard for high quality service throughout the organization. Throughinteractive learning activities you will develop skills to collaborate and think creatively,handle diverse customer situations and behaviors to leave a lasting impression and WOW customers.

If you match with one of the below, then this workshop is for you:

·Are you a Service professional who is looking to build sustainable relationships with internal and external customers by demonstrating the right behaviors?

·Are you an Organization or team who wants to boost business results through outstanding service quality?

·Are you a Customer Service Representative who wants to set a high quality standard for customer service and loyalty within the organization?

·Are you a Professional who deal with challenging customer situations and desires to leave a successful mark with Excellent Service?

At the end of the workshop, we guarantee the following learning outcome:

·Develop a customer-first mindset and stand out from the crowd in service quality.

·Collaborate effectively with team members to understand needs and delight customers consistently.

·Stay committed in challenging situations and overcome obstacles to exceed customer expectations.

·Practice impactful learning and develop an action plan that can be applied in your Professional and personal lives enhancing results constantly.

Novotel Hotel - Dubai

Barsha 1, Sheikh Zayed Road

Dubai, United Arab Emirates

Directions

Opposite Sharaf DG Metro Station