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Glossary

backstop

Numeric code used to identify the skill category of a particular position.

baggage

Official and personal property needed by the traveler for use en route or immediately upon arrival at destination.

benchmark

A structured approach for identifying the best practices from industry and government, and comparing and adapting them to an organization’s operations. Such an approach is aimed at identifying more efficient and effective processes for achieving intended results based on outstanding practices of other organizations.

biometrics

A technology that uses behavioral or physiological characteristics to determine or verify a user’s identity (e.g. hand geometry, retina scan, iris scan, fingerprints, voice print, etc.).

Bluetooth

This technology enables seamless voice and data connections between wide ranges of devices through short-range digital two-way radio operating in the 2.4 GHz spectrum. It is an open specification for short-range communications of data and voice between both mobile and stationary devices.

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